MedPal AI (AIM:MPAL), the AI-native digital health and pharmacy group, launched Juno on 18 June, its next-generation agentic AI health companion built to initiate patient contact rather than simply respond to queries.
Juno monitors patient health data through MedPal AI's NewHealth OS Portal and reaches out proactively via WhatsApp and web, marking a shift from reactive chatbot to autonomous health agent.
The launch coincides with a full migration of MedPal AI's AI stack away from Google Vertex AI to a new multi-layer architecture, with Anthropic's Claude models handling agentic reasoning and conversation, and clinical response layers running on dedicated DigitalOcean infrastructure.
The end-to-end pathway Juno enables spans advice, triage, GP consultation, robotic prescription dispensing and post-treatment follow-up, all within a single continuous loop.
MedPal AI cites OpenAI data showing more than 40 million people now use ChatGPT daily for health questions, framing Juno as the step that converts information into clinical resolution.
"The difference with Juno is that it does not stop at an answer," said Jason Drummond, Founder and Chief Executive. "It can advise, triage, connect you to one of our GPs, have your medication dispensed by robot and shipped to your door, and then check that you are getting better."
