Corrections

Our Commitment

Tickstock has an editorial responsibility to correct factual errors promptly and transparently. The bar is not "would a reader complain", it's "is this accurate?". Errors come from many places, and what matters is that the correction is published.

What We Correct

Factual Errors — Always Corrected

• Incorrect names, spellings, titles, or roles
• Wrong dates, times, locations, or jurisdictions
• Inaccurate numbers, statistics, financial figures, or ticker symbols
• Misattributed quotes
• Incorrect technical specifications or regulatory references
• Misidentified entities (companies, brokers, individuals)
• False claims about coverage subjects
• Misleading headlines that overstate or distort the article's content

Clarifications vs. Corrections

Corrections fix factual errors. Clarifications address ambiguity or add context where the original content was accurate but unclear. Both are recorded; the distinction matters because the editorial response to a clarification is different from the response to a correction.

What Doesn't Require Correction

• Updates to developing stories (handled as updates, not corrections)
• Stylistic choices and editing preferences
• Differences of interpretation that the reader can resolve from the source material we cite
• Errors in third-party material we accurately quoted (we may add context, but the underlying source's correction is theirs to publish)

How We Correct

Format

• Inline corrections for digital update; the article body is corrected and the change noted at the foot of the article with a timestamp.
• Editor's notes for significant errors; a more prominent flag at the top or bottom of the article describing what was wrong and what is correct.
• Standalone corrections for minor matters where the underlying article doesn't need re-issuing.

Placement

• Digital corrections appear at the article top or bottom with a timestamp
• Social media corrections are posted on the same platform as the original
• Newsletter corrections appear in the next edition
• Significant corrections affecting market-relevant claims also appear in the corrections log below

Correction Language

Corrections use clear, direct language stating what was wrong and what is correct. We avoid defensive tone, blame-shifting, and attempts to minimise the error. "An earlier version of this article stated X. The correct figure is Y. Source: [primary document]." is the model.

Correction Process

How Errors Are Identified

• The verification layer in our pre-publication QC pipeline (the most common source)
• Post-publication internal review
• Reader reports to corrections@tickstock.io
• Coverage subjects (issuers, brokers, individuals) raising specific factual issues
• Source notifications when an issuer or broker corrects their own underlying release

Investigation Protocol

1. Receipt is acknowledged within one working day for substantive reports
2. The claim is verified against primary source material
3. The correction (or rejection of the request) is decided
4. The correction is published promptly — within hours for clear errors, within 24 hours where investigation is needed

Accountability

The founder/publisher reviews all corrections and analyses patterns for systematic improvements to the verification pipeline. Recurring sources of error are addressed at the pipeline level, not just patched article by article.

Special Situations

Errors in AI-assisted Newsroom content follow the same standards as any other content. The TickStock Newsroom byline does not lower the correction bar.

Where source material itself contained an error, we correct our coverage and note the error's origin without using it as cover. Our standard is what we published — not what the source said.

Errors affecting individuals' reputation trigger immediate correction, contact with the affected individual where practicable, and editor's-note treatment regardless of size.

Technical or financial-figure errors require verification against the primary document before correction is published, to avoid replacing one error with another.

What We Don't Do

• Stealth corrections. Articles that have been corrected carry a visible note. Silent edits to fix substantive errors are not used.
• Article removal except in extraordinary circumstances. Removal is used only where legally required, where retention would cause material privacy harm, or where safety considerations outweigh the public-record interest. Otherwise, the article stays up with the correction visible.
• Blame deflection to AI systems, source material, or specific staff members. The publication is responsible for what it publishes.

How to Submit a Correction

Email corrections@tickstock.io with:

• The article URL
• The specific claim you believe is incorrect
• The correct information, with a citation to the primary source
• Your contact information (so we can come back to you)

Reports should be specific and submitted in good faith. We respond to substantive reports within 24 hours.

Corrections Log

No corrections recorded yet. As articles publish, every correction will be logged here with the date, the article, and the substance of the change.