Pets at Home Group (LSE:PETS) reported total group consumer revenue up 3.9% to £614m for the 16 weeks to 16 July, in its first-quarter trading update for the 2027 financial year.
Retail consumer revenue rose 4.9% to £399m, with the pet supplies retailer winning market share as volumes grew ahead of sales. It noted that this growth included a roughly 1% timing benefit from the company's exit of its legacy PetPlan insurance agreement.
Vet Group consumer revenue grew 1.9% to £215m, which the company said kept growth ahead of the market, supported by strong Care Plan sign-ups and higher average transaction values.
"We have made an encouraging start to FY27, trading in line with expectations and clear further signs that our Retail Turnaround Plan is gaining traction," said James Bailey, chief executive.
The Retail Turnaround Plan saw category resets across dog food, cat food and treats all launched in the quarter, alongside a new store estate investment programme.
Active Pets Club members stood at 7m, still affected by prior-year methodology changes, though total retail transactions grew 2% in the quarter.
Pets at Home made no change to its full-year guidance and said its £50m share buyback programme is progressing, with £25m to be completed by the end of the first half.
News Intelligence what this means for the company
Pets at Home reported Q1 FY27 group consumer revenue of £614m, up 3.9%, with retail growing 4.9% to £399m and the Vet Group growing 1.9% to £215m. The company held full-year guidance unchanged, citing traction from its Retail Turnaround Plan—which launched category resets in dog and cat food and treats this quarter—and maintained its £50m share buyback programme on track.
The update shows modest sequential progress on the turnaround (retail volumes growing ahead of sales, Vet Care Plan sign-ups strong), but the headline growth rate of 3.9% masks a ~1% timing benefit from the PetPlan insurance exit, leaving underlying momentum narrower. Holding guidance unchanged suggests management sees no material change to full-year expectations, neither upside nor downside risk.
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