AJ Bell (LSE:AJB) reported a record 50,000 net new customers in the quarter, taking total customers to 723,000, up 22% year‑on‑year.
The platform split comprised 534,000 direct-to-consumer customers, up 28% year‑on‑year and 9% in the quarter, and 189,000 advised customers, up 7% year‑on‑year and 2% in the quarter.
Gross inflows were a record £5.6bn in the quarter, up 40% on the prior year, while net inflows were £2.7bn, up 42% versus the same period in 2025, and market movements reduced AUA growth by 2% in the quarter.
Platform assets under administration closed at £108.7bn, up 1% in the quarter and 20% year‑on‑year, and assets under management rose to £9.8bn, up 31% year‑on‑year with quarterly net inflows of £0.3bn (2025: £0.4bn).
"I am delighted to report an excellent quarter of growth for our dual‑channel platform, as we delivered a record 50,000 net new customers and £2.7 billion of net inflows," Michael Summersgill, Chief Executive Officer, said.
The company said the performance reflected early benefits from increased investment in its brand and propositions, strong D2C acquisition and heightened inbound transfers, while anticipated outflows on the advised side were linked to ongoing adviser consolidation.
AJ Bell maintained service levels through the tax year‑end with average customer service wait times of eight seconds and said market levels improved after the quarter end.
The group expects to announce interim results for the six months ended 31 March on Thursday 21 May.
